Effective Date: [2016-02-02]
NASH Group, Inc. ("NASH", “we”, “us”, or “our”), owner of the brands Micuka and Melkada values your privacy.
A. Collection of Your Personal Information
1. COLLECTION OF PERSONAL INFORMATION
We collect personal information from service professionals offering their products and services as well as from consumers searching for those service professionals. The type of personal information that we collect from you varies based on your particular interaction with our Platform.
Consumers: We will collect personal information, such as your name, zip code, and email address. You also may provide us with your telephone number, mailing address, and demographic information (e.g., gender, date of birth, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We will also collect any other information that you otherwise provide to us, including product information and any information that post in your Offer, Profile, Wants, or Feedback; any comments or discussions you post in any blog, chat room, or other correspondence site on the Platform; or any comments you provide during dispute resolution with other users of the Platform.
Service Professionals: If you are a service professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We also may collect payment information, such as credit card information, from you. We will also collect any other information that you otherwise provide to us.
Platform Visitors: We will collect any information that any visitor to our Platform provides to us through the Platform. For example, to Get Started you may provide us with your name, email address, product or service you want negotiated, and seller information without creating an Account with us.
If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.
We use this information (including the information collected by our third party service providers) to provide our Services, for Platform analytics (including to determine which portions of our Platform are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy.
Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs us about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Platform, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.
Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Platform because it may not function properly. Local storage objects (LSOs) operate differently than browser cookies, and cookie management tools available in a web browser will not remove LSOs. To learn more about how to manage a common type of LSOs, “Flash LSOs”, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Platform to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about Platform usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Do Not Track Disclosure. NASH is committed to providing you with meaningful choices about the information collected on our Platform for third party purposes. That is why we have provided links below to the NAI "Customer Opt-out" link, DAA opt-out link, a Google opt-out link. However, NASH does not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Further, NASH does not currently recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations and solutions. For more information about Do Not Track, please see this resource.
B. How NASH Uses the Information We Collect
1. HOW PERSONAL INFORMATION IS USED
We collect your personal information and aggregate information about the use of our Platform and Services to better understand your needs and to provide you with a better Platform experience. Specifically, we may use your personal information for any of the following reasons:
- To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Platform and our Services;
- For customer support and to respond to your inquiries;
- For internal record-keeping purposes;
- To process billing and payment, including sharing with payment processors or other third party payment gateways in connection with Platform and/or NASH's products and Services;
- To improve and maintain our Platform and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Platform users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
- To periodically send promotional emails, which you may unsubscribe from at any time, to the email address you provide regarding new products from NASH, special offers from NASH or other information about NASH that we think you may find interesting;
- To facilitate communications between you and other NASH users (for example, we may provide negotiators with your phone number so that they can contact you about the status of their negotiations;
- For NASH's market research purposes, including, but not limited to, the customization of the Platform according to your interests;
- We may use your demographic information (e.g., postal code, = or address) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
- To comply with legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities
- We also may compare personal information collected through the Platform and Services to verify its accuracy with personal information collected from third parties; and
- We may combine aggregate data with the personal information we collect about you.
C. Electronic Newsletters, Invitations, Polls and Surveys
At our sole discretion, NASH may offer any of the following free services on the Platform, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:
1. ELECTRONIC NEWSLETTERS
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for NASH for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters, or by changing their preferences in their Profile Settings page.
2. "REFER A FRIEND"
Our Platform users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking "refer a friend." To do so, the user must provide his or her email address, as well as the email address of the recipient. The user's email address is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
3. POLLS AND SURVEYS
We may conduct user surveys from time to time to better target our content to our Platform users. We may share personal information or aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on our Platform; that data may be viewed and downloaded by other users of our Platform.
D. Children's Privacy
Our Services are not designed for or targeted to children under 18. NASH requires that only persons 18 years of age or older use the Platform and/or the Services. By using the Platform and/or the Services, you hereby represent that you are at least 18 years old. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems.
We have taken steps to help protect your personal information from unauthorized access or disclosure. No security measures, however, are 100% guarantees. Therefore, we do not promise and cannot represent or warrant – and thus you should not expect – that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. NASH is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
Your password is the key to your Account. When creating your password you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY NASH TO CHANGE YOUR PASSWORD.
The Platform facilitates your sharing of personal information with others in order to negotiate, provide, and use the Services. If you agree to contract for a service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the service may be performed. Please respect the privacy of others. You agree to use the information of other users solely for the following purposes: (a) NASH-transaction-related purposes; and (b) using Services offered through the Platform. We may share the information that we collect about you, including your personal information, as follows:
1. YOUR FULL NAME
As a Registered User of the Platform you will select a Full Name during the registration process. All of your activities on the Platform will be traceable to your Full Name. Certain other people, including other Registered Users with whom you have transacted business via the Platform, can see a large part of your activity on the Platform. If you book a service with a Registered User, cancel a scheduled service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a service, NASH may send a notice to you or the appropriate Registered User that includes your Full Name. Thus, if you associate your real name with your Full Name, the people to whom you have revealed your name may be able to personally identify your Platform activities.
2. INFORMATION DISCLOSED TO PROTECT US AND OTHERS.
3. INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
We may contract with various third parties for the provision and maintenance of the Platform, Services and our business operations, and NASH may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your personal information to a credit card processing company to process your payment. Similarly, if you complete a survey, we also may share your personal information with the survey provider. If we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
4. DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR REQUEST
Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, but will not include your last name. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Platform where they will have access to your first name and the first letter of your last name, as would any other service provider on our Platform interested in bidding on your request.’
We may also disclose your information with other unaffiliated third parties, including so that those third parties may send you marketing offers directly.
5. DISCLOSURE TO OTHER USERS OF OUR PLATFORM
If you are a service professional, the information that you post (other than your payment information) is available to other users of our Platform and our Services. Comments that users post to our Platform also will be available to other visitors to our Platform (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Platform. If you are a consumer, your first name plus first initial of your last name, zip code, as well as the details of your request, are available to all visitors to our Platform. Bidding professionals also will be permitted to see the consumer's full name and telephone number.
6. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
7. IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY
In the event that NASH undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of NASH's assets to which this Platform relates or other corporate reorganization in which NASH participates, and is thus merged with or acquired by a third party entity (a "Successor"), NASH hereby reserves the right to transfer the information we have collected from the users of the Platform and/or Services to such Successor.
In addition, in the event of NASH's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, NASH may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Platform and/or Services to non-affiliated third parties in such event. If the surviving entity in that transaction is not NASH, the surviving company may use the information we collect about you pursuant to its own privacy policies, which may be different from this Policy.
8. INFORMATION DISCLOSED AT YOUR REQUEST
We may share your personal information with other Account holders (also referred to as Registered Users) to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, NASH will send that Registered User a notice that includes the personal information that you have chosen to allow NASH to reveal to users with whom you contract.
9. AGGREGATE OR DE-IDENTIFIED DATA
G. Links to External Platforms
H. Updating, Deleting and Correcting Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Updating Your Dashboard. You can review, correct and delete your personal information by logging into the Platform and navigating to your preferences page in "Your Dashboard." You must promptly update your personal information if it changes or is inaccurate.
User-Generated Content. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Platform, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that NASH shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Platform. See our User-Generated Content section for more information.
I. What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any Services you have requested or received from us.
J. Your California Privacy Rights
If you are a California resident, you may request a list of certain third parties to which we have disclosed personal information, as defined in California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: firstname.lastname@example.org. Please allow up to thirty (30) days for a response.
K. Third-Party Ad Networks
Users in the United States may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit the DAA’s Consumer Choice Page and the NAI Consumer Opt-Out Page. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Platform or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI's website at www.networkadvertising.org and DAA's website at www.aboutads.info.
L. User Generated Content
N. Notice to Non-U.S. Users
O. Contact Information
NASH Group, Inc.
620 5th Ave W, Apt 307
Seattle, WA 98119
© 2015 NASH Group, Inc. All Rights Reserved.